Terms & Conditions

1. Introduction

Welcome to our website. These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from our online store. By accessing this website and placing an order, you accept these terms and conditions in full. Do not continue to use this website if you do not accept all of the terms and conditions stated on this page.

2. Definitions

• "Company", "We", "Us", "Our" refers to our business.
• "Website" refers to our online store and all associated pages.
• "Customer", "You", "Your" refers to the person accessing the website and purchasing products.
• "Products" refers to any items available for purchase on our website.
• "Order" refers to a request to purchase products from our website.

3. Eligibility

To use our website and make purchases, you must be at least 18 years old or have the consent of a parent or guardian. By placing an order, you warrant that you are legally capable of entering into binding contracts.

4. Products and Pricing

• All products are subject to availability. We reserve the right to discontinue any product at any time.
• Prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable.
• We reserve the right to change prices at any time without prior notice.
• In the event of a pricing error, we will notify you and offer the option to proceed at the correct price or cancel your order.

5. Orders and Payment

• Placing an order constitutes an offer to purchase products. We reserve the right to accept or decline any order.
• Payment must be made at the time of placing the order using the available payment methods.
• We use secure payment processing to protect your financial information.
• Order confirmation will be sent via email once payment has been successfully processed.

6. Delivery

• We offer delivery throughout the United Kingdom and select international destinations.
• Delivery times are estimates and not guaranteed. We will make every effort to deliver within the stated timeframe.
• Risk of loss and title for items pass to you upon delivery.
• For more details, please refer to our Shipping Information page.

7. Returns and Refunds

We comply with the Consumer Rights Act 2015. You have the right to cancel your order within 14 days of receiving your goods. For full details on returns and refunds, please refer to our Returns Policy page.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of our company or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

9. Limitation of Liability

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
• Our total liability shall not exceed the amount paid by you for the products in question.
• Nothing in these terms excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the modified terms.

13. Contact Us

If you have any questions about these terms and conditions, please contact us through our Contact Us page or email us at support@xappiedirect.com.