Cookie Policy
This policy explains how we use cookies and similar technologies, and your choices regarding them.
Use the controls below to manage which cookies we set when you use our site. Strictly necessary cookies are required for the site to function and cannot be disabled.
Required for the site to function: cart, authentication, age verification, and your consent choice itself.
Help us understand how visitors interact with our website so we can improve the experience.
Used to deliver relevant promotions and measure the performance of marketing campaigns.
Remember choices you make (such as region or display options) for a more personalised experience.
Your choice is stored in the cookie_consent cookie for up to 365 days. Clearing it (Reset) will prompt the consent banner to reappear on your next visit.
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, secure areas access, and shopping cart functionality. The website cannot function properly without these cookies.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and your shopping experience.
Marketing Cookies
These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user. These cookies help us measure the effectiveness of our advertising campaigns.
Preference Cookies
These cookies enable the website to remember choices you make (such as your language preference, region, or username) and provide enhanced, more personal features.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies help us recognise your device and remember your preferences.
2. How We Use Cookies
- To keep you signed in to your account
- To remember items in your shopping cart
- To remember your preferences and settings
- To understand how you use our website
- To improve our website and services
- To deliver relevant advertising (with your consent)
3. Cookies We Set
- cookie_consent (Functional / Preference) - records your cookie consent choices. Lifetime: 365 days.
- age_verified (Strictly necessary) - confirms you are 18 or over so we can show you our products. Lifetime: session or 30 days if you tick "Remember me".
- customerAccessToken (Strictly necessary) - keeps you signed in to your customer account. Lifetime: session.
- cartId (Strictly necessary) - keeps the items in your cart available between visits. Lifetime: persistent.
- promo-toast-dismissed (Functional) - remembers that you dismissed an on-site promo so we don’t show it again.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties include payment processors, analytics providers, and advertising networks. Please refer to their respective privacy policies for more information.
5. Managing Cookies
- You can manage your cookie preferences at any time using the controls at the top of this page.
- Most web browsers allow you to control cookies through their settings.
- You can delete existing cookies and set your browser to prevent future cookies.
- Note that blocking certain cookies may impact the functionality of our website.
6. Browser Settings
You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website, such as the shopping cart and checkout process.
7. Cookie Duration
- Session Cookies: These are temporary and are deleted when you close your browser.
- Persistent Cookies: These remain on your device until they expire or you delete them. They help us recognise you as an existing user.
8. Updates to This Policy
We may update this cookie policy from time to time to reflect changes in technology or legislation. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about our use of cookies, please contact us through our Contact Us page.
This document was last updated on 15 January 2024.